We offer free delivery on every order — no hidden fees or extra charges at checkout.

• Dispatch Time: Orders are processed and sent out within 1 working day

• Delivery Time: Your order will typically arrive within up to 4 working days

• You’ll receive an email notification once your order has been dispatched

If you have any questions about your delivery, feel free to reach out to our support team.

🔁 14-Day Return Policy

We want you to be completely satisfied with your purchase. If you’re not, we offer a 14-day return window from the date your item is delivered.

✅ Eligibility for Return:

• The item must be unused, unactivated, and in its original packaging

• Products must be in a resalable condition

• You must request your return within 14 days of receiving your item

Please note:
We cannot accept returns for items that have been used or activated unless they are faulty.

💸 Return Costs:

• If the item is faulty, we’ll cover the return postage

• If you’re returning the item for any other reason (e.g. change of mind), return shipping is your responsibility

💳 Refunds

Once we receive your returned item and confirm it meets our return criteria, your refund will be processed.

• Refunds are issued to your original payment method

• Please allow up to 14 days from the day we receive your item for the refund to be completed

If you haven’t received your refund after 14 days, please get in touch and we’ll assist you promptly.

🛠️ Faulty or Damaged Items

If you receive a faulty item, email us at info@gpsassist.co.uk with your order number and a description of the issue. We’ll arrange a quick resolution — either a replacement or refund.

📩 Need Help?

For questions about delivery, returns, or anything else, contact our team:

📧 info@gpsassist.co.uk
🕒 We aim to respond within 1 working day.

Thank you for choosing GPS Assist. Your satisfaction is our priority.